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Benefits of Hiring an IT Managed Service Provider

Benefits of Hiring an IT Managed Service Provider

                I know those of you who work in the construction industry work with subcontractors all the time. A general contractor hires a subcontractor for each specialized field, then some of you, like HVAC contractors, hire controls companies, or other subcontractors to help with the integration of the equipment to a building automation system. Do you take the same approach with your administrative tasks, such as IT, though?

                 If not, you might want to consider it. Did you know that 60% of small businesses that experience a cyber security attack go out of business within six months?

                In this blog, I will cover four of the biggest benefits of hiring a managed service provider to manage your IT needs. Without further ado, here they are:

  1. Can save money over having additional full-time staff members.
  2. Expertise.
  3. Saves time.
  4. Able to focus on competencies in your field as opposed to developing them in new fields.

Managed Service Providers can save you money

According to Glassdoor, the average base pay of an Information Technology employee in Washington, DC is $74,287, but they also average another $4,979 in cash payments for bonuses. Then add $6,063.85 for taxes and between $5,655 and $11,618 for medical insurance.  This brings the total cost of a single Information Technology person to between $90,984.85 and $96,947.  In comparison, Maryland Computer Service’s average client pays approximately $2,000/month (price varies based on services desired) to have their IT needs supported.

That’s a savings of $67,000 a year!

If you are like me, you are thinking about all the other investments you can make by saving that much. Need to upgrade your tools or get another work vehicle? Saving money is just the first reason that you should utilize a managed service provider to handle your information technology.

Managed Service Providers are Experts in Their Field

                When you hire an employee, they are typically specialized, and IT is a very broad field making it unlikely you’ll find one employee that is an expert at everything you need. When you hire a managed service provider, they have multiple employees with a variety of certifications. For instance, at Maryland Computer Service we have five technicians with decades of experience and a variety of certifications. This means we can send someone who is best suited to the solution you need as opposed to a novice figuring out how to do something for the first time.

Make sure to check out our future blogs focused on spotlighting our team members. We’ll be doing one a month. This will help you get to know a little about our team and how we can help you accomplish your goals.

Saves Time

                Many small businesses are small teams trying to accomplish tremendous workloads. Taking the time to learn a new field can be very time consuming. Whether you are trying to hire or do it yourself, the research can take hours or days trying to learn enough to be able to get satisfactory results. With an information technology managed service provider, you can look at their reviews, their website, and then schedule a consultation to discuss what you need. During the consultation, you’ll get a chance to judge the managed service provider’s character and learn more about what they do and how they do it.

                In addition to the time you save during the hiring process, you will be able to save time in HR functions and other areas. Familiarizing new staff with the business processes, payroll, human resources, and other functions also take more time with each staff person you add. With an MSP, you agree upon a service schedule, then set a recurring monthly payment with your bank and only do anything if you need work that falls out of the service agreement.

Focus on Your Core Competencies (or Build New Skills)

With all the time and money saved by outsourcing your IT management, you’ll have more resources to utilize on your core competencies and build upon them. You could invest in new tools, training courses, or expand your staff to take on new clients. All these will have better long-term payoffs than spending the time and energy it takes to develop new skills in an entirely different field.  This is just another way you can benefit from hiring an MSP to handle your information technology needs.

As you can see, the benefits of hiring a company like Maryland Computer Service can free tremendous resources for your business. In addition to managing your technology long-term, we also do design and installation, meaning we can work with you throughout the process to provide you the technology, safety, and service you need to focus on the part of your business you do best. To learn more about our services go to or Contact Us.

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